Safesky dropping connection to SkyDemon every 1-5 minutes

Hi,
ever since the last updates or so I have issues with the integration of SafeSky in SkyDemon. I lose the SafeSky data every few minutes, when running as a GDL90 app on a Lenovo M11.

I have tried all usual suspects of battery management, and it seems only to have gotten worse.

I can “wake” Safesky by switching to it, but it is highly distracting

Any ideas?

Hello,

When you stop receiving traffic on SkyDemon, does returning to SafeSky and back again to SkyDemon recovers normally for a period?

Is it only traffic that disappears, or are you getting this “Waiting for Device” message?

Also, can you reproduce this behaviour on the ground?

Thanks in advance,

Tristan

Hi Tristan,
In the air I keep losing the traffic
On the ground it also lost the GDL connection outright

In both cases switching to Safesky returns things to normal.

Regards

Hello @MedicWarrior27

SafeSky 3.0.31 is now available with the fix for the issue you have reported.

I hope you will confirm it’s back to normal now.

Thanks for your help on this one :slight_smile:

Fly Safe,

Tristan

Hi,
took a little while, but went flying today and I can confirm all is back to normal. many thanks for your help!

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Hi,

I’m using the Safesky - Skydemon integration since it became available and it worked perfectly until a few weeks ago.

Apple iPad mini 6 cellular - GDL90 - Safesky running in the background

Two times during flight, Skydemon gave the notification “Waiting for device” and does not recover. When switching to Safesky, the app seems to have crashed, and disappears or restarts (I cannot quite remember). The only difference in my setup seems to be the upgrade to iOS26 (and perhaps app upgrades, but those are more difficult to keep track of). Any ideas/suggestions?

Hello,

If SafeSky crashed, that would likely explain why SkyDemon stopped receiving traffic. Could you please check that “Send anonymous data” is enabled in SafeSky under Menu → Legal? That will allow us to access the relevant log files and understand why the app crashed.

Thanks in advance, and fly safe :slight_smile:

Tristan

Hi Tristan,

This setting is currently enabled.

The last time the issue occurred was on January 24, at 18:21. My flight data ends after a touch & go at EDLN (not a full stop landing) in night VFR conditions.

kind regards,

David

Hi Tristan,

Unfortunately, I am experiencing similar issues with SafeSky.

I am also using an iPad Mini (6th generation) with the latest software on the iPad/Safesky.

I use SkyDemon and have paired Safesky and left it open in the background.

Over the weekend, I had two longer flights, each with a flight time of approximately 2.5 hours.

As mentioned in the other comments above, the app crashed a total of 19 times during my two flights! This should not happen.

I have experienced this before on previous flights, 1-2 times per flight, but this number exceeds everything.

I am very annoyed and am even considering stopping using the app because it is extremely unpleasant when the app crashes in critical situations and the navigation software no longer works.

I urgently request assistance.

Best regards,
Julian


I had a similar problem: both SkyDemon and SafeSky frequently lost connection to the Aerotracker. After countless emails, the last one unanswered, I tried replacing the iPad with an Android tablet. Now it finally works. There’s probably some unknown setting with the iPad that I can’t fix. After almost a year, it’s finally working.
Regards, Giancarlo.

I can’t help with ipad issues but can confirm that I have never had connection issues between my Aero Tracker and Android smartphone running SkyDemon.

You don’t even need to run SafeSky if you are happy with all the proximity warnings that SkyDemon provides.


I tried everything, even connecting only Skydemon or Safesky to the Aerotracker, but during the flight I constantly received voice warnings saying “DEVICE CONNECTION LOST,” thus becoming an unsafe source of attention loss. Now with the Android system it works perfectly.

Hello, thanks for the feedbacks, we are investigating on this issue,

Tristan

I am experiencing the same issue on an iPad Pro 2025 running latest Safesky 3.0.33 (516) and Skydemon 4.2.5.440.

I can reproduce the issue sitting at my desk at home by disabling both Wifi and Cellular data. After disabling both, the “online” depiction of Safesky becomes weird and after several minutes, Skydemon report “Device connection lost“.

Several questions arise after turning both off:

  1. In the ONLINE depiction: Why is the “SafeSky” indicator green, but the text reads “… minutes ago”. The internet connection is offline, there cannot be any connection to the Safesky network.

  2. An other time, same circumstances:
    The “SafeSky” indicator turns red, but the text reads “Just now”.
    This does not make any sense…

  3. Why is the “My position” indicator green, but the text reads “… minutes ago”.
    The GPS-Position is for sure still updated in the device, I am sitting at my desk at home…

  4. And MOST IMPORTANTLY

    Why does Safesky seemingly stop broadcasting the GPS position within the device after some minutes.

    Skydemon notifies “Device connection lost” and does not regain connection until Safesky gets shutdown, restarted and finally “Takeoff” pressed.

Tristan, please PM me, I will happily share a video with you.
My “Send anonymous data“ was turned on all the time.

This issue MUST get resolved as it renders Safesky UNSAFE to fly!
It is a mayor distraction during flying and completely misses the mark.

Thanks Jan, we are trying to reproduce as you explain… and we are retrieving your anonymous log files. Would you have a date and time where you managed to reproduce this?

Thanks in advance,

Tristan

Hello everyone,

Thanks to your feedback, we were able to identify the issue. A new release (3.0.34) is now available and fixes the problem.

Please let us know after your next flight whether the connection between SafeSky and SkyDemon remains stable.

Fly safe,

Tristan

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Hi, I tried to take a 30-minute drive and Skydemon with the Aerotracker disconnected at least 6-7 times. (Device Connection Lost.The connection has timed out unexpectedly). These are the messages on my IPAD.

Regards. Giancarlo

Hello Giancarlo,

Could you please confirm which version you are running (from the profile page, at the bottom)?

Could you also please “Take off” from SafeSky (no need for SkyDemon), wait for 30 seconds, and “Stop” so that we can receive your test drive logs to analyse?

Thanks in advance,

Tristan

Hi Tristan version 3 0.34.
Test Completed now.
Regards. Giancarlo

Thanks a lot, we have your log files.

I did not read carefully your message previously, your test drive was with your Aero-Tracker And SkyDemon, no SafeSky app in the mix, correct?

Tristan