No, the test drive was done with safesky, skydemon and Aerotracker.
I am experiencing the same issue.
I am running SkyDemon on a Galaxy Tab and SafeSky on an iPhone 15 Pro. Of course everything updated to latest SW versions.
Difficult to say exactly when it started - I regularly experienced dropouts in connection, but now (perhaps for last 4-6 months), it is almost certain that after ca. 5 minutes of flight the connection will be lost and I have to move to the tablet’s location services. This renders SafeSky and my subscription quite useless… 
By the way, I am trying to recreate this on the ground right now without success, I have “started” a flight in SkyDemon 15 minutes ago, taken off in SafeSky and everything works as it should.
I have selected the option to share data with SafeSky, so please please can I ask SafeSky to fix this (if it is a general issue), or help me (if it is just me).
When it works - this product is great.
I’ve given up on using both Safesky and Skydemon apps on a single iPad and now only use Android. Try reproducing it on the ground while taking a drive. In a 30-minute drive, I lost connection 7 or 8 times. Mysteries!
Two attempts to recreate on the ground failed (ie. everything worked):
- one with SD on the Galaxy Tab, and SafeSky on the iPhone
- one with both SD and SS on the iPhone
Does SafeSky not provide tech support? This is disappointing especially when paying for the premium subscription and failing to get exactly the feature I’m paying for ! 
Unfortunately, I have to agree with you. The support leaves a lot to be desired, even though they tried to fix the problem, but to no avail. I solved the problem by switching from iOS to Android.
@Tristan can you help me with this, please?
I am sharing logs with you. Last two attempts on the ground succeed (i.e. device connection was lost after 5-10 minutes). There seem to be intermittent dropouts i.e. the connection lost message comes up, but SkyDemon (on Galaxy Tab A) then continues to work fine as before. However, when actually flying the situation is much worse - the connection drops after 10 minutes or so and is not reestablished.
Happy to walk together through diagnostics to troubleshoot this.
I think the SafeSky technical team are working on a new release now to address some of these issues. I think testing is underway, but I don’t know when the new version will be complete for general deployment.
Hello Adam,
One important diagnostic question first: when SkyDemon loses the connection to SafeSky, and you switch back to the SafeSky app, do you see the splash screen and disclaimer again?
If yes, this would indicate that Android actually killed the SafeSky app while it was running in the background. In that case, I would first recommend double-checking the Android battery management settings to ensure SafeSky is fully excluded from any background optimisation:
If you are able to reliably reproduce the issue on the ground (definitely the safer option 
), that would help a lot for diagnostics, especially to better understand whether we are dealing with Android background management or WiFi/network routing instability.
Fly Safe,
Tristan
Hi Tristan
Many thanks for getting in touch and being open to help, that’s really appreciated.
For clarity:
- SafeSky is being run on my iPhone 15 Pro
- SkyDemon is on my Galaxy Tab A
SafeSky does not crash at all - I don’t think I can ever remember it crashing. To me it seems definitely more a question of the WiFi/personal hotspot/GDL90 connection stability.
Just let me know what you need from me.
Best wishes and thanks again
Adam
I also seem to have similar issues
Skydemon loses connection with safesky and I get the ”waiting for device, device offline for xx seconds” prompt in skydemon. Usually comes back after 10-20 seconds. Sometimes its shorter and I can see the traffic disappearing and then coming back after a few seconds but the outage is not long enough to trigger device offline prompt in skydemon.
the safesky app itself is very stable so it seems like there is and issue with the connection between skydemon and safesky
Running iPadOs 26.5 on a mini 7
Safesky 30.34
Skydemon 4.3.0
The SafeSky team are working on a new version of the app which, hopefully, will fix these issues. App testing is currently underway.
Thanks for info.
Seems like for me it is related to WiFi, turning off WiFi seems to fix the problem for now.
From the video, I can see that you are testing on the ground and apparently indoors rather than outside. Could you please confirm whether, during the recording, SafeSky was running in the foreground and the phone screen remained on the entire time?
I’m asking because, technically speaking, when SafeSky is running in the background (or when the phone enters sleep mode), Android / IOS may limit certain activities. In that situation, SafeSky will only transmit position updates when it detects significant GPS movement.
When the device is stationary indoors, GPS reception can be weak or unstable, which may result in infrequent or no position updates being sent. This behaviour can be observed on the ground inside a building but is generally not representative of what happens during a flight, where GPS reception and movement are both much more consistent.
Could you please confirm how the test was performed?
Fly Safe,
Tristan
I run both apps on my iPad with Safesky in the background and SkyDemon in full screen as per instruction in the Safesky library.
Yes, the video was recorded on the ground stationary on my balcony, GPS reception shouldn’t be an issue.
But I seems like this issue is related to the iPad being connected to WiFi instead of using its SIM cellular network . In the video it was connected to my home WiFi but I have the same issues sitting in the aircraft outside the hangar when it still connected to my WiFi. The issues seems to disappear when I either manually turn of WiFi or taxi away further from the hangar and it switches to 5G.
Just chiming in - I have the same problem on the current code for my ipad, safesky, and skydemon. Disconnect happens on every flight, and even when stationary. I am using SafeSky 3.0.35 (567) and I have Premium subscription. I have the “Send anonymous data” active, and this happened at about 20:00 CEST 13.08.2026.
Hello, when you get a disconnect, is the SkyDemon status:
“Waiting for Device”,
followed by “device offline for xxx seconds”?
Exactly - “Waiting for Device” and the offline message. To get it to work this last time, I changed to the SafeSky app, re-touched “go fly” or whatever the button says, and Skydemon worked again. I didn’t know I could do that until reading this thread a day or so ago. When in flight, I have always just changed to the internal GPS in Skydemon.
As others have said, this is a relatively recent behavior - it used to be very reliable, and only causing trouble if I got too high and out of sight of the GSM/5G cell towers.