Safesky often stops showing aircrafts

We did a tour around Germany, Austria, Croatia, czech where i used safe sky a lot!
And i noticed, then after some time safe sky stops showing aircraft in that radar screen. The app didn’t crash, but simply all aircraft disappear.
Then i have to stop the app, restart and start tracking and the aircrafts appear again.

But strange is, this only happens in that radar screen.

When I’m in that overview map, before start tracking, the aircrafts are visible all time.

I’m using the latest version in Android 15.

Hi,

is Android suspending the background process?

I don’t know! How can i find out?

Hello @Breenild ,

Thanks for the message. This is not expected.

From what I read, can you confirm that you are on the radar view, you eventually see no aircrafts, “stop” and “take off” again and you see traffic right away?

If so, we are going to try to reproduce this. In your next flight, if you eventually get a chance to screen record, that could be useful. Also, instead of “Stop” and “Take off” again, could you try to switch to the map view, and return to the radar?

You can contact us on support@safesky.app to provide your feedbacks.

Thanks in advance for your help.

Tristan

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Hello Tristan,
It’s exactly in this screen, where the problem occurs.
On the last 7 days we flew a lot as a formation of 3 planes.
And at the beginning i could see all of them. (And thankfully now I can mute aircrafts, differently than 2 years before. Thanks for adding this feature!).

But after quite some time (i can’t tell you a number. Maybe 30 minutes to 60 minutes?) all the other aircrafts suddenly disappear from the screen.

But when I push on STOP and get to this screen …

… I could see them again.
And even when I then press on takeoff again, they are visible in the radar view as well for some time…

Unfortunately for a while i have no flights, so i can’t reproduce it. Maybe here on ground…

I didn’t know about the ability to switch between radar screen and map screen…
I found out today! Thanks for that.
I will try it next time! :wink:

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Thanks for the details.

We are going to try to reproduce on the ground first, and analyse the log files we get from you to understand what can cause this issue.

Please, in case you are able to reproduce too, let me know a date and time so that we can cross check logs too.

Fly Safe,

Tristan