SafeSky & Skydemon , Samsung S25+, after exact 5 Minutes no Traffic is shown in SkyDemon.
BatterySave is OFF
Hello, I suspect in your setup SafeSky is running the background, right? when you stop receiving traffic on SkyDemon, does returning to SafeSky and back again to SkyDemon recovers normally for a period?
Thanks,
Tristan
Yes, after 5 minutes Traffic ist not shown in skydemon.
After switch to safesky an returning to skydemon traffic is shown for 5 minutes again.
Engelbert
Thanks for the feedback. Are you able to reproduce from the ground too, or only in the air?
And can you confirm if it’s only traffic that disappear in SkyDemon, or are you getting the “Waiting for device” banner?
Tristan
In flight mode the same in air or ground
ok, and are you getting the “Waiting for Device” message, or just no traffic any more?
Only no trafic
Hello Tristan,
Thank you for your continued support in investigating this issue.
Unfortunately, I must report that the problem persists. The traffic display in SkyDemon still stops after precisely five minutes. To restore the traffic display, I still need to switch to the SafeSky application and then return to SkyDemon, which then provides traffic information for another five minutes before stopping again.
This behavior remains consistent, and I am still experiencing the same difficulty as initially reported.
Engelbert
Roger, we are able to also reproduce this on the ground.
We are working on a fix to be released very shortly.
Thanks for your help on this,
Tristan
Dear Tristan,
Thank you for your feedback and for letting me know that you were also able to reproduce the problem and are working on a short-term solution. That’s very good news.
To clarify the symptoms, I’d like to confirm again that when the traffic disappears after exactly five minutes, I don’t receive any banner message, such as “Waiting for Device,” in SkyDemon. The traffic simply vanishes completely from the display.
It’s important to mention that the GPS functionality, i.e., the display of my position in SkyDemon, remains active and working during this time. It’s really only the traffic that is no longer displayed while SafeSky is running in the background.
I look forward to the update soon to resolve this issue.
Thank you again for your efforts.
Sincerely, Engelbert
SafeSky 3.0.31 is now available with the fix for Android.
Thanks a lot everyone for having reporting this and your contribution in resolving.
I hope you will confirm it’s back to normal now.
Fly Safe,
Tristan
Hello,
I’m experiencing the following problem on my iPad mini 5: After a short time, SkyDemon reports “device lost.” SafeSky crashes in the background. After restarting SafeSky, I can switch back to SkyDemon and the connection works again, at least temporarily.
Do you have any suggestions for resolving this issue?
Thank you, Engelbert Theben
Hallo,
auf meinem iPad mini 5 tritt folgendes Problem auf: Nach kurzer Zeit meldet SkyDemon „device lost“. Im Hintergrund stürzt SafeSky ab. Nach einem Neustart von SafeSky kann ich wieder zu SkyDemon zurückschalten und die Verbindung funktioniert vorerst wieder.
Haben Sie einen Lösungsvorschlag für dieses Problem?
Besten Dank
Engelbert Theben
Hello @Flugbert ,
Did you check your Android batterie management settings, it’s important on Android: Android battery manage... | SafeSky Library
Tristan
Hello,
I’m experiencing the following problem on my iPad mini 5: After a short time, SkyDemon reports “device lost.” SafeSky crashes in the background. After restarting SafeSky, I can switch back to SkyDemon and the connection works again, at least temporarily.
Do you have any suggestions for resolving this issue?
Thank you, Engelbert Theben
Hallo,
auf meinem iPad mini 5 tritt folgendes Problem auf: Nach kurzer Zeit meldet SkyDemon „device lost“. Im Hintergrund stürzt SafeSky ab. Nach einem Neustart von SafeSky kann ich wieder zu SkyDemon zurückschalten und die Verbindung funktioniert vorerst wieder.
Haben Sie einen Lösungsvorschlag für dieses Problem?
Besten Dank
Engelbert Theben