A member with this email address already exists. Try a different email

Hi, i get this message trying to log in to my account on the pc although I use my usual data, same as on the phone.
The app with Premium works perfectly well though.

Hi @Giacomo,
Can you confirm me the url where you see this message please ?

Hi Vincent

Hereby a screenshot:

Thank you for your screenshot.

So this is the registration page, you should click on “Already a member? Log In” right under the logo and Sign Up title.

yes but it stays greyed out, clicking on it is useless

Oh, definitely a bug. Thanks for your feedback!

For now, you can click on the text right before the “Submit” button at the bottom: “If you are having…

Sorry for the inconvenience.

This worked, many thanks for your help :slight_smile: