Hi There!
I’ve subscribed S.Sky Premium in order to obtain live traffic displaying on Skydemon.
I managed to make it works, with SafeSky in background and/or with SafeSky in split screen with Skydemon (working on Android 8" tablet)… but…
After about 30 minutes Skydemon reports the error about loosing its positioning knowledge and the tablet hangs, becoming quite irresponsive… it becomes very hard to obtain the desktop and then reach the “task manager” to kill open appes (only those 2 are open when i fly). When i finally manage to kill them both everything starts working again.
This appends only when S.Sky is sharing the position to S.Demon. I can successfully run both apps in split screen for hours if not sharing the position between them.
Same when running SafeSky in background (no split screen) without sharing position to S.Demon: runs smoothly for hours with no problem at all.
Thank you for your message.
Can you specify whether this behaviour occurs in flight or only on the ground?
Can you also check your OS and make sure that battery backup and the ability to work in the background are enabled in the settings?
Take a look at our user manual, where you might find the answer.
This behaviour is not normal, and we will nevertheless be checking this on Android.
it happens in flight and in ground too, even if standing in the office desk, but you must set both apps in “takeoff” and “fly” mode.
it happens when on battery and when on power plug too, no difference
it happens only when sharing location data between the 2 apps, no problem if both app are working with no location sharing, i flew a 4 hours trip yesterday this way.
if sharing the location it always happens. 20 to 30 minutes after takeoff.
All battery saving settings are disabled at sysOp level
the 2 applications have been granted for all permissions and for maximum performance and background operations
the device is a 4Gb ram android tablet, my idea (i’m an datacenter servers sys admin) is that it runs out of RAM: the amount of time before hanging seems to be pretty consistent: always from 20 to 30 minutes. Kinda like it overflow the RAM with (shared already) location infos by not cleaning the buffer.
I know, a 4Gb tablet is not the best, but i can’t find another good CPU tablet small enough for my cockpit (i must to stick to a 127mm max width).
I’m doing some more tests with a couple slightly different scenarios to investigate RAM: running SafeSky on SmartPhone and SkyDemon on Tablet.
→ Smartphone on hotspot mode and tablet connected to smartphone wifi.
RESULT: it works for (about) 20 seconds, then SkyDemon looses GPS signal for 20 seconds, then works again for 20 seconds and loose it again… keep on looping like this for the whole time. The 20 seconds period is not consistent, it may change from 10 to 90.
→ tablet on hotspot mode and Smartphone connected to smartphone wifi (reversed hotspot setup).
RESULT: currently testing successfully in the past 10 minutes… will see if tablet hangs in the next 30 minutes (if so: it’s Skydemon not cleaning the receiving buffer, not a SS issue as it’s not running on the tablet)
Same problem here.
Safesky runs OK. Skydemon runs OK as long as both are separate.
But when trying to connect the 2, it will work fine for 10-20 seconds, showing planes in Skydemon, all fine.
Then after 10 or 20 seconds Skydemon loses its position, and skydemon reports: "waiting for device. Device offline for 17 seconds).
No course, no posion in Skydemon anymore.
Then I press: stop navigating. Press “fly” and choose “use location services”
(instead of “use GDL90 compatible device”).
Now both Skydemon and Safesky work fine. But no planes in Skydemon.
This problem started 3 weeks ago.
Google Pixel 6a, Android and all apps up-to-date.
i recently started having the same problem. when i start safesky and start skydemon in the foreground, it always loses the signal from safesky after a few seconds. until a few weeks ago, however, it worked without any problems. if i run both apps in split screen mode, the problem doesn’t seem to exist. I have already removed all restrictions for the app in the background from my mobile phone. That didn’t help.
A new update is now available from the Google Play Store as 3.0.14. This is addressing an Android issue that prevented SafeSky from running properly in the background. We are expecting this release to fix the reported problems.
Hi Tristan. Running SS version 3.0.15 on a google pixel 6a.
I still can’t use Safesky with Skydemon.
I has been working for years and stopped working a month ago or so.
I launch Safesky, select a plane and select “take-off”. Safesky then shows traffic. All fine.
I launch Skydemon, choose SafeSky as location provider, it works fine for 10 seconds, and then Skydemon reports “waiting for device”.
Please see screenshot
I don’t know if it is at all helpful, but I run iOS devices and I find that I have to start things in a particular sequence, or I get the device off-line message on the iPhone more or less as shown above.
The only sequence that works for me is to Take Off in SafeSky on the iPhone, then Go flying on the iPad, and only then Go flying on the iPhone.
Any other sequence seems to make SD on the iPhone drop out as above.
Can you please confirm that the Android battery settings are correctly set? If set to “Battery Saver”, Android will by default stop SafeSky when it’s running in the background.
