Safesky Premium on Android and iPad with same account

English
1

Hello,

I am using Safesky on my Android smartphone and have purchased the Premium subscription. I now would like to use it also on my iPad and use the same account with the Premium subscription. On the iPad, I have logged in using my credentials (e-mail address + password), but it doesn’t show me my Premium subscription there. It seems I would need to purchase a Premium subscription through the Apple app store again, thus effectively paying for 2 subscriptions.

How can I use my Premium subscription on both devices without paying twice?

Best,
Jan

2

Hello,

Please be sure that you are using the same account.
I assure you that you can use your account on multiple devices, without any restrictions.
Could you please go to your android setup, and confirm that the email address indicated is the same that one your are using to connect SafeSky on your new device (Apple)?
Don’t hesitate to send us a screenshot of your profile page, just to make a double check on our side.

Thanks.

3

Hello, you can send us your profile screenshots from both devices privately to support@safesky.app and we will double check your settings.

Fly Safe,

Tristan

4

Hello,

Sorry for the late reply.

It seems to be working now for some reason (I haven’t changed anything). I will let you know, should the problem occur again.

Best,
Jan