# Safesky empty white map with flashing red dot **URL:** \ **Category:** English\ **Created:** [September 25, 2021, 12:56pm UTC](https://forum.safesky.app/t/safesky-empty-white-map-with-flashing-red-dot/454 "2021-09-25T12:56:12Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![davence](https://avatars.discourse-cdn.com/v4/letter/d/ebca7d/32.png) [@davence](https://forum.safesky.app/u/davence)\ **Post date:** [September 25, 2021, 12:56pm UTC](https://forum.safesky.app/t/safesky-empty-white-map-with-flashing-red-dot/454/1 "2021-09-25T12:56:12Z")
Seeing empty map display with a flashing red dot in top left on multiple android devices. problem resolved after clearing cache or uninstall/reinstall but then fails again within a day. anyone any ideas? at the moment this app doesn’t appear to work properly on android. thanks! ---
**Author:** ![fvanaerssen](https://avatars.discourse-cdn.com/v4/letter/f/0ea827/32.png) [@fvanaerssen](https://forum.safesky.app/u/fvanaerssen)\ **Post date:** [September 26, 2021, 9:45am UTC](https://forum.safesky.app/t/safesky-empty-white-map-with-flashing-red-dot/454/2 "2021-09-26T09:45:03Z")
I am not an engineer or a geek. So I don’t know why it doesn’t works on your device I am just an user of SafeSky. But I can say that this App works perfectely on many different Androïd devices. That’s the feedback I received from many pilots in France and Belgium. I have a Xiaomi M10 Lite, a Samsung A52 , a Huawei Mediapad M5, a Xiaomi Mi Max and SafeSky runs perfectely on all those devices. I still have flown 2 days ago between Basiy-Thy in Belgium and Beaunes in France at 6.500Ft with an Internet connexion about 90% of my 2x 2 hours flight. SafeSky showed me several trafics (aircrafts and gliders). I also encountered two traffics not reported by Safesky, one of which was unknown to the TMA controller. It’s a pity to do without SafeSky which gives more than 90% of the trafics (that broadcast something) during more than 90% of the flight time up to 4500Ft. Before I had nothing to see the trafic in flight. Why go without something so great and free? I wish nice flights. ---
**Author:** ![davence](https://avatars.discourse-cdn.com/v4/letter/d/ebca7d/32.png) [@davence](https://forum.safesky.app/u/davence)\ **Post date:** [September 26, 2021, 10:03am UTC](https://forum.safesky.app/t/safesky-empty-white-map-with-flashing-red-dot/454/3 "2021-09-26T10:03:42Z")
I agree, it’s a great app (and I am a software engineer and wish I had have thought of it myself!) but want to try to get help to identify why its not working on Samsung androids ( at least 3 different models that I’ve tried it on). there doesn’t seem to be a support email that I can contact ---
**Author:** ![Ridgeskimmer](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/ridgeskimmer/32/126_2.png) [@Ridgeskimmer](https://forum.safesky.app/u/Ridgeskimmer)\ **Post date:** [September 26, 2021, 10:35pm UTC](https://forum.safesky.app/t/safesky-empty-white-map-with-flashing-red-dot/454/4 "2021-09-26T22:35:46Z")
> **[Contact](https://www.safesky.app/en/contact)** ---
**Author:** ![paulwindey](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/paulwindey/32/277_2.png) [@paulwindey](https://forum.safesky.app/u/paulwindey)\ **Post date:** [September 27, 2021, 7:22pm UTC](https://forum.safesky.app/t/safesky-empty-white-map-with-flashing-red-dot/454/5 "2021-09-27T19:22:44Z")
Hi, indeed, we do not have support - it’s a free app… But if you want, send me a private message with the devices you tried. I have tested it on a lot of samsung tablets and cellphones. Android 7 is the minimum. Paul paul@safesky.app