# Kan niet inloggen in safesky app

**URL:** https://forum.safesky.app/t/kan-niet-inloggen-in-safesky-app/1714
**Category:** Nederlands
**Created:** [June 30, 2024, 10:54am UTC](https://forum.safesky.app/t/kan-niet-inloggen-in-safesky-app/1714 "2024-06-30T10:54:31Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Joris](https://avatars.discourse-cdn.com/v4/letter/j/f17d59/32.png) [@Joris](https://forum.safesky.app/u/Joris)
#### Post date: [June 30, 2024, 10:54am UTC](https://forum.safesky.app/t/kan-niet-inloggen-in-safesky-app/1714/1 "2024-06-30T10:54:31Z")

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tablet is kapot en nieuwe tablet gekocht  
safesky geinstalleerd maar kan niet niet inloggen met mijn email / passwoord  
premium account.  
safesky werkt nog steeds (vermoed ik) op mijn smartphone.

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### Author: ![xtof](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/xtof/32/36_2.png) [@xtof](https://forum.safesky.app/u/xtof)
#### Post date: [June 30, 2024, 8:57pm UTC](https://forum.safesky.app/t/kan-niet-inloggen-in-safesky-app/1714/2 "2024-06-30T20:57:19Z")

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Hello,

You need to use the same email and password than before.  
No reason that SafeSKY is not working if you do that. If SafeSky is always working on your phone, it means that you account is ok.  
Please re-check email and password. Perhaps do you have used an SSO connection (apple or google)?

Best regards,

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### Author: ![Joris](https://avatars.discourse-cdn.com/v4/letter/j/f17d59/32.png) [@Joris](https://forum.safesky.app/u/Joris)
#### Post date: [July 1, 2024, 8:49am UTC](https://forum.safesky.app/t/kan-niet-inloggen-in-safesky-app/1714/3 "2024-07-01T08:49:03Z")

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hi xtof, thanks for getting back

> Perhaps do you have used an SSO connection (apple or google)?

normally not, i should have signed up with email. is there anyway i can see / check this ? It doesn’t show up in my google account as SSO connection.

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### Author: ![Joris](https://avatars.discourse-cdn.com/v4/letter/j/f17d59/32.png) [@Joris](https://forum.safesky.app/u/Joris)
#### Post date: [July 1, 2024, 8:56am UTC](https://forum.safesky.app/t/kan-niet-inloggen-in-safesky-app/1714/4 "2024-07-01T08:56:38Z")

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ok, don’t bother. it’s solved.

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### Author: ![xtof](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/xtof/32/36_2.png) [@xtof](https://forum.safesky.app/u/xtof)
#### Post date: [July 1, 2024, 2:09pm UTC](https://forum.safesky.app/t/kan-niet-inloggen-in-safesky-app/1714/5 "2024-07-01T14:09:30Z")

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Ok, happy to read that all is running now.

Best regards,