# Don´t see traffic on Tap Active 3 **URL:** \ **Category:** English\ **Created:** [September 23, 2023, 1:15pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336 "2023-09-23T13:15:06Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![JKU](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@JKU](https://forum.safesky.app/u/JKU)\ **Post date:** [September 23, 2023, 1:15pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/1 "2023-09-23T13:15:06Z")
Hello to all, I have safesky install on my Garmin Tap Active 3. Savesky is running but I don´t see anny traffic. ---
**Author:** ![JKU](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@JKU](https://forum.safesky.app/u/JKU)\ **Post date:** [September 23, 2023, 1:22pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/2 "2023-09-23T13:22:45Z")
All Filter active ---
**Author:** ![xtof](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/xtof/32/36_2.png) [@xtof](https://forum.safesky.app/u/xtof)\ **Post date:** [September 23, 2023, 11:24pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/3 "2023-09-23T23:24:20Z")
Don’t forget to push on take off on SafeSky. ---
**Author:** ![JKU](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@JKU](https://forum.safesky.app/u/JKU)\ **Post date:** [September 24, 2023, 6:58am UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/4 "2023-09-24T06:58:13Z")
I have the other planes on my phone. On the Taplett Samsung A3 Active I don’t see any airplanes on the map. But after starting I get messages. I fly with the tap. ---
**Author:** ![JKU](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@JKU](https://forum.safesky.app/u/JKU)\ **Post date:** [September 24, 2023, 7:49am UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/5 "2023-09-24T07:49:35Z")
Now I have a premium subscription and connected safesky to enroute flight. Everything is ok on the phone, no traffic display on the Tap Samsung A3 Active!! What can I do? Bug? I have make an update on the Tap! No traffic on the screen. Now I have make in update on the Tap but I have no traffic on the screen of the Samsung Aktive Tap3 ![20230924_1725111](https://europe1.discourse-cdn.com/flex017/uploads/safesky/original/1X/f6c3f4b1b270792476597f0476f15058e897051f.jpeg) ---
**Author:** ![Cottie](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/cottie/32/568_2.png) [@Cottie](https://forum.safesky.app/u/Cottie)\ **Post date:** [September 24, 2023, 4:29pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/6 "2023-09-24T16:29:40Z")
Hi, I have a Galaxy Active Tab 3, when I first tried my tab after reading your post it worked OK. Just now I found I had a filter set that survived a reset filter. At the moment I am getting the status symbol flashing red every 2-3 seconds(Home Wifi), whit an associated stutter in the traffic display. The S23U that is sitting next to it appears rock solid. After selecting Take Off everything works as normal. ---
**Author:** ![JKU](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@JKU](https://forum.safesky.app/u/JKU)\ **Post date:** [September 25, 2023, 4:56am UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/7 "2023-09-25T04:56:20Z")
> [@Cottie](#): > > I have a Galaxy Active Tab 3, when I first tried my tab after reading your post it worked OK. > > Just now I found I had a filter set that survived a reset filter. At the moment I am getting the status symbol flashing red every 2-3 seconds(Home Wifi), whit an associated stutter in the traffic display. > > The S23U that is sitting next to it appears rock solid. > > After selecting Take Off everything works as normal. Thanks for the info. yes, if I start safesky and vfr4 then I even see the traffic in vfr4. Just not in Safesky. I can see the traffic immediately on my Samsung A54 and A51 cell phones. Thanks for the help. ---
**Author:** ![JKU](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@JKU](https://forum.safesky.app/u/JKU)\ **Post date:** [October 1, 2023, 1:19pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/8 "2023-10-01T13:19:24Z")
Savesky is not running on my Samsung Tap 3 Active with enroute and without anny program. only in vfr4 i can see the traffig. ---
**Author:** ![xtof](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/xtof/32/36_2.png) [@xtof](https://forum.safesky.app/u/xtof)\ **Post date:** [October 11, 2023, 8:59am UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/9 "2023-10-11T08:59:31Z")
@Jürgen, If your account works correctly on other devices but not on your SamSung Tab3, this is most likely due to the configuration of your tablet. SafeSky must have all the permissions to work properly, i.e. GPS access, the ability to run in the background without being “killed” by Android, etc. A special section has been added to the user manual for Android users, and I invite you to take a look at it. [SafeSky et Android](https://docs.safesky.app/books/safesky-user-guide/chapter/5-technical-support-and-faqs) ---
**Author:** ![JKU](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@JKU](https://forum.safesky.app/u/JKU)\ **Post date:** [October 11, 2023, 2:04pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/10 "2023-10-11T14:04:52Z")
Hello team safesky, yes, that is strange. I set safesky to enroute and it doesn’t work on the Tab3. But when I start vrf4 I see the traffic without having started safesky. I have already uninstalled vfr4, enroute and safesky. Then just installed enroute and safesky with all permissions. I think that the connection to vfr4 will not be deleted. **I don’t have any traffic display on safesky and enroute**! Only on vfr4 and immediately after inst. ?! Thank you for the effort Jürgen Kube Hallo team safesky, ja das ist schon merkwürdig. Ich habe safesky auf enroute eingestellt und es funktioniert nicht auf dem Tab3. Aber wenn ich vrf4 starte bekomme ich den Verkehr angezeigt ohne dass ich safesky gestartet habe. Ich habe schon vfr4, enroute und safesky deinstalliert. Dann nur enroute und safesky mit allen Berechtigungen installiert. Ich denke das die Koppelung zu vfr4 nicht gelöscht wird. Auf safesky und enroute habe ich keine Anzeige des Verkehr! Nur auf vfr4 und das sofort?! Danke für die Mühe Jürgen Kube ---
**Author:** ![xtof](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/xtof/32/36_2.png) [@xtof](https://forum.safesky.app/u/xtof)\ **Post date:** [October 11, 2023, 2:21pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/11 "2023-10-11T14:21:08Z")
Yes very strange indeed. Could you please contact Tristan@safesky.app via email with this link > [@Don´t see traffic on Tap Active 3](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/10): > > Hello team safesky, yes, that is strange. I set safesky to enroute and it doesn’t work on the Tab3. But when I start vrf4 I see the traffic without having started safesky. I have already uninstalled vfr4, enroute and safesky. Then just installed enroute and safesky with all permissions. I think that the connection to vfr4 will not be deleted. I don’t have any traffic display on safesky and enroute! Only on vfr4 and immediately after inst. ?! Thank you for the effort Jürgen Kube Hallo team saf… I have already discuss this with him, but he will certainly ask you to activate some triggers on the app in order to have a better view on your configuration. I’ll keep posted of your exchange. Thanks. @Tristan For your information. ---
**Author:** ![JKU](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@JKU](https://forum.safesky.app/u/JKU)\ **Post date:** [October 28, 2023, 5:55am UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/12 "2023-10-28T05:55:11Z")
Solution found! I reset the tablet to factory settings and reinstalled all apps. Now SafeSky also works with Enroute. It was probably because I had first installed a VFR4 trial subscription including SafeSky. There were probably some switches set there. Now I can use Enroute and VFR4 with SafeSky. Thanks for the help and information. ---
**Author:** ![xtof](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.safesky.app/xtof/32/36_2.png) [@xtof](https://forum.safesky.app/u/xtof)\ **Post date:** [October 28, 2023, 7:26am UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/13 "2023-10-28T07:26:11Z")
Good news! ---
**Author:** ![COS](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@COS](https://forum.safesky.app/u/COS)\ **Post date:** [November 12, 2024, 3:35pm UTC](https://forum.safesky.app/t/don-t-see-traffic-on-tap-active-3/1336/14 "2024-11-12T15:35:30Z")
> [@xtof](#): > > A special section has been added to the user manual for Android users, and I invite you to take a look at it. I’ve got the message: “chapter not found”. Where is this information now? COS